We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/5/18.
In a bid to ensure complete confidentially, the information in your documents is not shared with any other party. Each editor has signed a none disclosure agreement, and they are asked to remove the file from their laptop 30 days after they have sent the work back to you.
Once the work has been completed, the file(s) will be listed on your 'My Documents' page. We will keep a copy of your completed documents for 30 days after we have sent them back to you. This is simply a precautionary measure to ensure that you have received the documents safely. Your document will be deleted from our server 30 days after we send the completed work back to you.
Personally identifiable data that we collect
We may collect the following information:
- email address
- postal address
- IP address
Your email address is used to login to your account and receive email alerts about the progress of the work on your texts. Your name and postal address are used to speed up the checkout process with each order, but they also appear on the top of each order invoice for accounting purposes. You have the ability to update your email and postal addresses on your account settings page.
Paper documents are kept at our trading address for accounting purposes. We are required to keep these for 6 years in case we are audited by HMRC.
We do not send marketing emails without your consent.
Your IP address may be logged by the server from time to time. We do not access these logs for any other reason than to troubleshoot server issues as and when they happen. We do not use IP address to attempt to identify individual users.
All of this information is stored on our server behind multiple username and password layers.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use traffic log cookies from Google Analytics and AddThis to identify which pages are being used on our website. This helps us to analyse data about web page traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and it does not personally identify individuals.
We also use functional cookies. These are used to provide better functionality on the website.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website's functions.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each website.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Mr. Proofread, 16 Fenton Road, Bournemouth, BH6 5EY.
If you believe that any information we are holding on you is incorrect or incomplete, please write to the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.